Help Center

Browse products, add items to your cart, and proceed to checkout. You can order as a guest or create an account for order tracking.

Cash on Delivery (COD), bank transfer, and M-Pesa (where the seller has it enabled). Payment options vary by seller.

After placing an order, you'll receive a tracking token. Visit the Track Order page and enter your token or order number.

Return policies are set by individual sellers. Contact the seller through the message feature on their store page to discuss returns.

After receiving your order, visit the product page and scroll to the reviews section. You must have purchased the item to leave a review.

Click 'Start free' in the navigation, create an account, and follow the onboarding wizard. Your store will be live in minutes.

Free (up to 20 products, 1 store), Pro (200 products, 3 stores, custom styles), and Business (unlimited). See the Pricing page for details.

Go to your Seller Dashboard → Catalog → Add Product. Fill in the details, upload images, set your price, and publish.

Payments come through Cash on Delivery or bank transfer by default. You can request M-Pesa activation through your store settings.

Dashboard → Settings lets you choose from 5 header styles, 3 tab styles, and 6 product layouts. Pro and Business plans unlock more options.

Yes. Payments are processed through PayGate with HMAC authentication and encryption. We never store card details on our servers.

For COD, the seller receives payment directly upon delivery. For bank transfers and M-Pesa, funds are processed within 1-3 business days.

The default currency is MZN (Mozambican Metical). Sellers can configure their preferred currency in store settings.

Shipping methods and rates are set by each seller. Check the product page or store info for delivery details and zones.

International shipping depends on the individual seller. Contact the seller to ask about delivery to your location.

Delivery times vary by seller and location. Most sellers in major cities deliver within 1-5 business days.

Click 'Forgot password' on the login page. Enter your email and follow the instructions in the reset email.

Yes! The same account works for both. When you open a store, your account gains seller capabilities while keeping buyer features.

Contact us through the Support page to request account deletion. Active orders must be completed first.